Refund Policy
Cute Comfort Refund & Exchange Policy
At Cute Comfort, we want you to love your purchase and feel confident shopping with us. If you are not fully satisfied, we are happy to offer store credit under the following conditions:
Returns & Store Credit
Returns must be requested within 14 days of delivery.
Eligible returns will receive store credit only. No cash refunds will be issued.
Items must be:
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Unworn
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Unused
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In original condition
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Free of damage, odors, or wear
Shipping Responsibility
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Customers are responsible for all return shipping costs.
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Original shipping fees are non-refundable.
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We recommend using a trackable shipping method, as Cute Comfort is not responsible for lost return packages.
Non-Returnable Items
The following items are final sale and cannot be returned:
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Clearance or sale items
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Customized or hand-painted items
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Worn or damaged merchandise
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Items returned after 14 days
Store Credit Process
Once the return is received and inspected, store credit will be issued via email or gift code.
Please allow 5-7 business days for processing after the item is delivered back to us.
Damaged or Incorrect Items
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with photos and your order number so we can assist you promptly.
Contact Us
For return requests or questions, please contact:
Cute Comfort Collection